Catalpa Health and MyChart

MyChart is a free and secure way to interact online with Catalpa Health. Parents can request proxy access for their child (under the age of 18) so they can communicate on their child’s behalf.

A parent with proxy access will be able to make appointments, request prescription refills, access billing and insurance information, and securely communicate with their Catalpa providers. . This is the easiest way to communicate with Catalpa staff.

Before a parent can access their child’s medical information in MyChart, the parent must be designated as the child’s proxy. The person requesting proxy access to a child’s account must have their own personal ThedaCare MyChart account. Only biological/adoptive parents or legal guardians are allowed Proxy Access through MyChart.

MyChart Proxy Access

Step 1: Create a MyChart Account

If you do not already have a MyChart account through ThedaCare, go to to create your own account.

Click “Sign Up Now” and then click “No Activation Code”. You will be asked to enter your personal demographic information and verify your identity. Once verified, you will be able to create your username and password.

Step 2: Request Proxy Access

Once signed in to your MyChart account, go to the “Your Menu” on the upper-left side. Scroll to the bottom of the list. Select and enter your child’s information. When the page loads, select “Click here”. This will allow you to complete the online proxy request form and allow our staff to finalize the request.

Questions or problems? Call our team at 920-750-7000.