Billing & Insurance

To make an online payment, click here.

To update your insurance with Catalpa click here.

We believe every family should have access to quality care. Catalpa Health contracts with most major health insurers. To find out if your insurance is accepted, call the number on the back of your insurance card prior to your appointment to determine if Catalpa Health is an in-network provider.

Catalpa is currently in-network with these insurance companies:

Please note: If we do not contract with your specific insurance provider, we will work with you to make sure your child receives the right care at the right time. Please call us at 920-750-7000 to discuss payment options.

Billing/Payment Questions: Please do not hesitate to call us with questions regarding your bill. We are happy to explain the information on your bill, our billing practices or answer questions you may have.  866-788-9744

No Surprises Act Billing (NSA) and Good Faith Estimates (GFE): When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible. Please click here to find out more information about your rights and protections against surprise medical bills.

As of 01/01/2022, health care facilities are required by law to give uninsured and self-pay clients a Good Faith Estimate (GFE) of costs for services when scheduling care or when a patient requests an estimate. The good faith estimate isn’t a bill. When an uninsured (or self-pay) individual is billed for items or services where the total billed charges for a provider or facility are $400 or more above the total expected charges in the good faith estimate, they may request to dispute the amount. To read more about Good Faith Estimates, click here.

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